All around the UK, in our showrooms, our warehouses and our head office, you’ll find our team giving everything they have to make homes, businesses and lives better.
Highbourne Group Limited is the group that brings together our different businesses, making us one of the largest merchants operating in the UK’s plumbing and heating sector. We’re backed by private equity giants H.I.G Capital, a leading global alternative firm with over $45 billion of equity capital. Together we sell and distribute plumbing, electrical and heating products to everyone from installers through to major corporate customers and housebuilders.
We have more than 3,500 colleagues operating across more than 350 branches and sites around the UK and Ireland, and the whole team is dedicated to supporting our customers, exceeding expectations and providing a first class service.
As our business grows, we only win as one team. We’re at our best when we trust and support each other. If we help each other shine, we will grow stronger together.
Our business must adapt to grow. Everyone can innovate but in reality we won’t change fast enough until we all do. Be bold, try new things and create the future.
When we really understand our customers they trust us and buy more from us. Become their most valuable partner and be the customer’s choice.
Success and safety go hand in hand. When we make sure everyone is safe they can perform at their best. We won’t stop until we make it safe for everyone.
Think you know a typical heating and plumbing worker? Think again. At City Plumbing we are a diverse team where everyone is welcome and you don’t have to take our word for it, we’re the proud two-time winners of the Builder's Merchants Award for diversity and inclusion in merchanting 2021 and 2022!
We are committed to our culture of belonging and we have a fantastic group of Change Makers to help us! A diverse group of employees, our Change Makers bring their professional skills and personal energy to support the development and delivery of our D&I and Wellbeing strategies. We have flexible ways of working and recruiting to support everyone and 40 mental health first aiders because the wellbeing and safety of our colleagues is our number one priority.